01 — Services
Three pillars. One accountable partner.
Most coordination breakdowns happen at the seams between estimating, shipping, and field technical support. Knowles handles all three under one roof — specs that clear review the first pass, hardware boxed by opening for clean installs, and senior techs on call when the job changes after the schedule is locked.
Expect Knowledge
Estimating
Compatibility review, submittal packages, and hardware schedules prepared by senior estimators with six decades of door-type expertise. First-pass approvals, not back-and-forth revisions.
- Door & hardware compatibility review
- Full submittal packages
- Hardware schedule preparation
- Submittal reviews & revisions
“Specs that clear review the first pass.”
Expect Flexibility
Shipping
Phased deliveries, multi-site logistics, and box-by-opening markings built around your install sequence. Hardware arrives ready to hang — not in a pile your foreman has to sort.
- Shipments to multiple locations
- Custom shipments as required
- Individual box markings by opening
- Phased delivery to install schedule
“Hardware where it’s needed, when it’s needed.”
Expect Attention & Experience
Technical
Direct line to senior technicians for manufacturer coordination, schedules built from scratch when specs are incomplete, and field support that picks up the phone — not a ticket queue.
- Compatibility reviews with manufacturers
- Written hardware schedules from scratch
- Conference calls & coordination meetings
- Trained technician field support
“Senior techs on the line, every call.”
